Refund policy

Return & Refund Policy
Due to the nature of our personal care products and individually branded fulfillment, we do not accept returns or exchanges for change of mind.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your order is damaged, defective, or incorrect, contact us as soon as possible at info@dontcvr.com.
Please include your order number, a description of the issue, and clear photos of the product and shipping packaging. We’ll review the issue and work with you to provide an appropriate resolution, which may include a replacement or refund.
Lost Orders
If you believe your order has been lost in transit, please contact us at info@dontcvr.com with your order number so we can investigate the shipment.
Returns & Exchanges
Because our products are personal care items and are individually branded and fulfilled for each order, we do not accept returns or exchanges due to change of mind, preference, or products that have been opened or used.
This does not affect your rights if an item arrives damaged, defective, or incorrect.
Refunds
If a refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or card provider to process and post the refund.
Order Changes & Cancellations
If you need to change or cancel an order, contact us as soon as possible at info@dontcvr.com. We cannot guarantee that an order can be changed or canceled once fulfillment has begun.
Contact
For questions regarding an order, refund, or product issue, contact us at info@dontcvr.com