Shipping policy
Shipping & Returns
Processing & Delivery
Orders are typically processed within 1–2 business days.
Standard delivery within the United States typically takes an additional 2–5 business days after your order has been fulfilled.
Delivery times are estimates and may occasionally vary due to carrier delays, order volume, weather, or other circumstances outside our control.
Shipping
We offer free standard shipping on all U.S. orders.
Tracking Your OrderOnce your order ships, you’ll receive an email with tracking information. Please allow up to 24–48 hours for tracking updates to appear after shipment.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us with your order number and clear photos of the product and shipping packaging. We’ll review the issue and work with you on an appropriate resolution.
Lost or Delayed Packages
If your order has not arrived within the expected delivery window, please contact us with your order number. We’ll help investigate the shipment and determine the appropriate next step.
Returns & Exchanges
Due to the nature of personal care products, we do not accept returns or exchanges for change of mind.
If your product arrives damaged, defective, or incorrect, please contact us so we can review the issue.
Contact
For questions about your order, shipping, or returns, contact us at:
info@dontcvr.com